Universe at War suffers from some key issues. The most noticeable is the zoom level, which is almost nonexistent. If you can imagine playing a game with your face just inches from the screen, that's what Universe at War feels like at times.
IIt's annoying to see a single Hierarchy walker fill up more than half the screen and realize that you can't pull the camera back any farther.
It's such an artificial and painful limitation not being able to actually see the battlefield. The controls are also clumsy. If you try to click on a unit, at times, it won't register. Or if you try to double-click on a unit to select all of its type on the screen, it won't register at times.
Graphically, Universe at War has some pretty units, like the aforementioned walkers. They look almost organic in nature, with their glistening skin and bulbous curves. However, the rest of the game's visuals are a bit dated, from the blocky, polygonal look of many of the characters to the generally bland textures. The game does feature support for DirectX 10, but DX10 performance comes to an absolute crawl, even on a high-end PC that can run Crysis at maximum detail. This occurred even when all the graphical settings were dropped to the absolute lowest. Performance in DirectX 9, on the other hand, is excellent and smooth, even at the highest graphical settings. There's very little noticeable difference in image quality between the two.
Upon load, the game starts with a chilling and brutal cinematic scene that wouldn't be out of place in Spielberg's War of the Worlds movie. The scene shows human infantry brutally and mercilessly cut down by relentless, unstoppable alien war machines. Unfortunately, the tone of that scene is quickly lost because the game features corny dialogue that seems taken from a cartoon. The cigar-chewing human protagonist is all macho bravado. Meanwhile, the sentient machines of Novus sound like Data from Star Trek: The Next Generation trying to be cute, the Hierarchy leaders talk like they're dripping evil, and the Masari are haughty nobles. The music can be pretty engaging, but because each faction has its own distinct theme, the rest of the audio is also inconsistent. The background sound effects of civilians fleeing in terror are neat, until you realize they're the same for every single map. So whether you're battling in the Sahara or South America or Siberia, they all sound like Middle Americans.
Aside from the unique races, Universe at War doesn't really introduce anything new to the genre. If anything, this is a very traditional real-time strategy game in the vein of Command & Conquer. Given that Petroglyph was formed by many veterans of the original C&C, that's not too surprising. What's perplexing is that the game seems to miss a lot of the innovations that have rolled into the genre since C&C. These include newer concepts, such as the ability to zoom the camera back and see broad swaths of the battlefield. So while there's stuff to like in Universe at War, there's also stuff to dislike.
Editor's Note: This review previously contained incorrect information about the waypoint system in the game. GameSpot regrets the error.